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Orders & Shipping
Order status, tracking, address updates, damaged items, returns, and refund questions.
Contact Us
Contact Ina’s Hands
We read every message.
Whether you have a question about an order, ingredients, COAs, wholesale, or which ritual to start with — send us a note and we’ll respond with care.
Replies within 1 business day
Ingredient questions welcome
Small-batch support
Before you write
Tell us what you need help with.
The more detail you include, the faster we can help. If you’re asking about an order, please include your order number. If you’re asking about ingredients or sensitivities, tell us which product you’re considering.
Email us directly
hello@inashands.com
For urgent order changes, email us as soon as possible after submitting the form.
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Product Questions
How to use each product, which balm to start with, ingredient details, and patch test guidance.
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COAs / Lab Reports
Batch documentation, lab report links, CBD/THC questions, and product transparency.
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Wholesale & Partnerships
Interested in stocking Ina’s Hands in your store, spa, studio, or wellness space? Let’s talk.
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Press & Collaborations
Media inquiries, interviews, creator partnerships, brand collaborations, and features.
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Sensitive Skin
Have allergies or sensitivities? We’ll help you review ingredients before you try anything.
A quick note
We keep our language gentle and claim-free.
Ina’s Hands products are not medical treatments and are not intended to diagnose, treat, cure, or prevent any disease. If you have allergies, sensitivities, a medical condition, or take medications, please check with a healthcare professional before use.
Ready to reach out?
Send us your question.
Use the contact form below, or email us directly. We personally read customer questions and respond with care.
Thank you for supporting small-batch, nature-inspired care. One mindful minute at a time.