What we collect

Contact, order, payment, device, usage, account, and communication information connected to your shopping experience.

Why we use it

To process orders, ship products, provide support, improve the store, prevent fraud, and communicate with you.

Who helps us

Shopify, payment processors, shipping partners, service providers, and marketing partners may help us operate the store.

Your choices

Depending on where you live, you may have rights to access, correct, delete, or opt out of certain uses of your information.

Personal information we collect or process

“Personal information” means information that identifies or can reasonably be linked to you or another person. It does not include information collected anonymously or de-identified so that it cannot reasonably be linked to you.

• Contact details, including name, address, billing address, shipping address, phone number, and email address.
• Financial information, including payment card information, transaction details, form of payment, payment confirmation, and other payment details.
• Account information, including username, password, security questions, preferences, and settings.
• Transaction information, including items viewed, added to cart, added to wishlist, purchased, returned, exchanged, or canceled.
• Communications with us, including customer support inquiries.
• Device information, including device, browser, network connection, IP address, and other unique identifiers.
• Usage information, including how and when you interact with or navigate the Services.

Personal information sources

• Directly from you when you create an account, visit or use the Services, communicate with us, or provide personal information.
• Automatically through the Services, including from your device and through cookies or similar technologies.
• From service providers that help us enable technology or process personal information on our behalf.
• From partners or other third parties.

How we use your personal information

• Provide, tailor, and improve the Services: process payments, fulfill orders, arrange shipping, manage accounts, process returns or exchanges, remember preferences, enable reviews, and improve the shopping experience.
• Marketing and advertising: send promotional communications and show online advertisements, including based on items purchased, added to cart, or viewed.
• Security and fraud prevention: authenticate accounts, provide a secure shopping experience, and detect or respond to fraudulent, illegal, unsafe, or malicious activity.
• Communicating with you: provide customer support, respond to messages, and maintain our relationship with you.
• Legal reasons: comply with law, respond to valid legal process, participate in legal proceedings, and enforce or investigate potential violations of terms or policies.

How we disclose personal information

• With Shopify, vendors, and service providers that perform services on our behalf, including IT management, payment processing, analytics, customer support, cloud storage, fulfillment, and shipping.
• With business and marketing partners that provide marketing services and advertising.
• When you direct us, request us, or consent to disclosure, such as shipping products or using social media widgets or login integrations.
• With affiliates or within our corporate group.
• In connection with business transactions, legal obligations, enforcement of policies, and protecting or defending our Services, rights, users, or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside.

To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, visit Shopify’s Privacy Portal.

Third-party websites and links

The Services may include links to websites or online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, please review their privacy and security policies and terms. We are not responsible for the privacy or security of those sites.

Children’s data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided personal information, contact us to request deletion.

Security and retention

No security measures are perfect or impenetrable, and we cannot guarantee perfect security. Information you send to us may not be secure while in transit, so we recommend that you do not use unsecured channels to communicate sensitive or confidential information.

How long we retain personal information depends on factors such as whether we need it to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights below. These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline requests as permitted by law.

• Right to access or know personal information we hold about you.
• Right to request deletion of personal information we maintain about you.
• Right to request correction of inaccurate personal information.
• Right of portability, including receiving a copy of personal information and requesting transfer to a third party in certain circumstances.
• Right to opt out of sale, sharing, or targeted advertising where applicable.
• Right to manage communication preferences, including opting out of promotional emails.

To learn more about Global Privacy Control, visit globalprivacycontrol.org.

Exercising your rights

You may exercise rights where indicated on the Services or by contacting us using the details below. We will not discriminate against you for exercising your rights. We may need to verify your identity before processing requests, as permitted or required by applicable law.

You may designate an authorized agent to make requests on your behalf where permitted by law. We may require proof that the agent is authorized and may need you to verify your identity directly with us.

Complaints

If you have complaints about how we process personal information, please contact us using the details below. Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

International transfers

We may transfer, store, and process personal information outside the country where you live. If we transfer personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as Standard Contractual Clauses or equivalent contracts, unless the destination country has been determined to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.